bloody Privacy Policy

This page describes what we collect when you use bloody and how we keep that data protected. We at bloody collect personal information to verify your identity, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and maintain your account across our sportsbook and live-casino services.

Our privacy practices reflect our commitment to transparency. We do not sell your data to third parties. We do not use your information for marketing purposes without your consent. We do share certain data with payment processors and fraud-detection services to keep your account secure and comply with applicable law. This policy explains what we collect, how we use it, and what rights you have over your information.

What Data We Collect on bloody

We at bloody collect the following information when you create an account: your full name, email address, date of birth, residential address, and phone number. We use this data to verify your identity and comply with anti-money-laundering regulations. We also collect your payment method details—e-wallet account numbers, bank account information, or QRIS identifiers—to process deposits and withdrawals.

When you use bloody, we log your activity: every bet placed, every game result, every deposit and withdrawal, and every login session. We record your device type, browser, approximate location (based on IP address), and the time of each action. This information helps us detect fraud, investigate disputes, and understand how users interact with our platform. We also collect any messages you send to our support team and any documents you upload for account verification.

Data we collect

  • Identity: name, date of birth, address, phone number
  • Payment: e-wallet IDs, bank account numbers, e-wallet codes
  • Activity: bets, game results, deposits, withdrawals, logins
  • Device: browser type, IP address, device model, session duration
  • Communication: support messages, uploaded documents, account notes

How We Use Your Data on bloody

We at bloody use your personal data for the following purposes: to verify your identity and prevent fraud; to process your deposits and withdrawals; to maintain your account balance and game history; to investigate disputes and complaints; to comply with anti-money-laundering and tax regulations; and to communicate with you about account changes or security alerts.

On bloody, we do not use your data to build marketing profiles or send unsolicited promotional emails. We do not share your data with advertisers or data brokers. We do not use your information to make automated decisions about your account eligibility or betting limits. However, we may use aggregated, anonymized data—such as "users in Jakarta prefer Liga 1 markets" or "peak activity occurs during Piala AFF tournaments"—to improve our platform and understand regional preferences.

Third-Party Processors & Data Sharing

We at bloody share your data with the following third parties: payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) to process your deposits and withdrawals; fraud-detection services to identify suspicious activity; and identity-verification providers to confirm your name and address. These processors are contractually bound to protect your data and use it only for the purposes we specify.

Our servers may sit outside your jurisdiction. Data transfers between our infrastructure and payment processors may cross international borders. We use encryption (SSL/TLS) to protect data in transit. We do not transfer your data to countries without adequate data protection unless you explicitly consent or we have a legal obligation to do so. If you have concerns about international data transfers, contact our support team via the in-app help menu.

Note: We at bloody do not sell your personal data. We do not share your information with third parties for their own marketing purposes.

How Long We Keep Your Data

We at bloody retain your account data for as long as your account is active. If you close your account, we retain your personal information for seven years to comply with financial and anti-fraud regulations. After seven years, we delete or anonymize your data unless we have a legal obligation to retain it longer. Game history, transaction records, and support communications are retained for the same period.

On bloody, you can request deletion of your account at any time. When you request deletion, we immediately deactivate your account and begin the process of removing your personal data from our active systems. However, we retain transaction records and identity verification documents for the seven-year compliance window. These retained records are encrypted and stored separately from your active account data.

Your Rights Regarding Your Data on bloody

We at bloody recognize your right to access, correct, and delete your personal data. You can log into your bloody account at any time to view your profile information, account history, and transaction records. If you notice an error in your personal data—a misspelled name, incorrect address, or wrong phone number—you can update it directly in your account settings or contact our support team for assistance.

You have the right to request deletion of your account and associated personal data. To exercise this right, contact our support team and provide your account email and verification details. We will process your deletion request within fourteen days, subject to our seven-year retention obligation for compliance purposes. You also have the right to request a copy of all data we hold about you; we will provide this in a machine-readable format within thirty days of your request.

Cookies & Tracking on bloody

We at bloody use cookies to maintain your login session and remember your preferences. These are essential cookies required for the platform to function. We do not use tracking cookies for analytics or advertising purposes. Your browser may store session cookies when you log into bloody; these expire when you close your browser or log out manually.

On bloody, you can disable cookies in your browser settings, but this may prevent you from logging in or accessing certain features. We do not use third-party analytics tools that track your behavior across other websites. We do not embed social media pixels or retargeting tags on our platform.

Security Practices on bloody

We at bloody protect your data using industry-standard encryption (SSL/TLS) for all data in transit. Your password is hashed and salted; we do not store it in plain text. Your account can only be accessed using your verified email and password. We implement session timeouts to prevent unauthorized access if you leave your device unattended.

On bloody, we monitor for suspicious activity—unusual login locations, rapid-fire transactions, or attempts to access restricted features. If we detect suspicious activity, we may temporarily lock your account and send you a verification email. You can unlock your account by confirming your identity via email. We do not guarantee absolute security; however, we undertake to implement reasonable safeguards and respond promptly to any data breach.

Jurisdiction & Compliance

We at bloody operate in multiple jurisdictions and comply with applicable data protection laws. Our services are available only where local law permits. Users from Jakarta, Surabaya, Bandung, Medan, and other regions are subject to the same privacy protections. If your jurisdiction has specific data protection requirements—such as mandatory data localization or consent-based processing—we will comply with those requirements for users in that jurisdiction.

On bloody, we comply with anti-money-laundering regulations by collecting and verifying identity information. We may be required to disclose your data to government authorities or law enforcement if legally compelled to do so. We will not disclose your data voluntarily to third parties without your consent, except as required by law or to protect our platform from fraud or abuse.

Contact Us About Your Privacy

If you have questions about our privacy practices, concerns about how we handle your data, or requests to access, correct, or delete your information, contact our support team via the in-app help menu. You can also email us with your privacy inquiry. We will respond to your request within fourteen days and provide you with the information or assistance you need.

We at bloody take your privacy seriously and are committed to resolving any concerns transparently. If you believe we have violated your privacy rights or mishandled your data, you have the right to file a complaint with the data protection authority in your jurisdiction. This privacy policy is effective as of the date posted on our platform and may be updated periodically. We will notify you of material changes via email or by posting a notice on bloody.